Tenants are required to pay their rent on time and in advance.

If tenants fall into arrears they are contacted by phone, email and/or text. This is usually sufficient to prompt the tenants to pay the outstanding rent. If the tenant fails to pay promptly a 14 Day Breach Notice is sent to the tenant. If the arrears are still not paid the tenants are contacted again and an application is made to the Tenancy Tribunal for mediation or a Tribunal Hearing to obtain an Order for Payment and/or an end to the tenancy.

Our attendance at the Tribunal is at no cost to the property owner, however the Tribunal Application fee of $20.00 is payable by the property owner. At all times, you as owner, are informed and kept informed.